Terms of Service

1. Service Description

TravelSIM Compass operates an online platform dedicated to providing information and advisory services pertaining to eSIM technology for international travel. Our services include, but are not limited to, articles, guides, comparisons, and recommendations designed to assist users in understanding and selecting suitable eSIM options. We aim to clarify the complexities associated with mobile connectivity abroad, offering insights into various eSIM providers, data plans, geographical coverage, and device compatibility. This service is intended to empower travellers with knowledge to make informed decisions regarding their mobile data needs while abroad.

The information provided is based on publicly available data, industry analysis, and user experience aggregation. We strive to maintain up-to-date and relevant content; however, the rapidly evolving nature of technology and telecommunications markets means that specific details, such as pricing or plan availability, may change without prior notice. Our role is to serve as a comprehensive resource, not as a direct provider of telecommunications services. Users seeking to purchase eSIMs will be directed to third-party providers, and their transactions will be subject to the terms and conditions of those respective providers.

2. Disclaimer

The content presented on the TravelSIM Compass website, including all articles, guides, comparisons, and recommendations, is provided for general informational purposes only. It is not intended to constitute professional advice, whether technical, financial, legal, or otherwise. Our disclaimer emphasizes that while we endeavor to provide accurate and helpful information, it should not be considered a substitute for independent research or consultation with qualified professionals.

Users are strongly encouraged to verify any information obtained from our site with official sources, such as eSIM provider websites, before making any decisions or purchases. The travel and telecommunications industries are dynamic, and factors such as regional regulations, network performance, and individual device compatibility can significantly impact the user experience. TravelSIM Compass does not assume responsibility for any actions taken or decisions made based on the information presented on this website.

3. No Warranty

TravelSIM Compass provides its services "as is" and "as available," without any warranties of any kind, either express or implied. This includes, but is not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the information on our website will be accurate, complete, reliable, current, or error-free. While we strive for precision, the nature of compiling data from various sources means that absolute accuracy cannot be assured for all details at all times.

Furthermore, we do not warrant that the website will operate uninterrupted, securely, or free from viruses or other harmful components. We make reasonable efforts to maintain the security and availability of our platform, but we cannot assure that access will be continuous or that the site will be free from technical issues. Users access and use the website at their own discretion and risk, understanding that reliance on any information provided is solely at their own peril.

4. Limitation of Liability

To the fullest extent permitted by applicable law, TravelSIM Compass, its affiliates, directors, employees, or agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the services; (b) any conduct or content of any third party on the services; (c) any content obtained from the services; and (d) unauthorized access, use or alteration of your transmissions or content. This liability limitation applies even if TravelSIM Compass has been advised of the possibility of such damage.

Our aggregate liability for any claims arising out of or relating to these terms or the services, regardless of the cause of action, will not exceed the amount you have paid to TravelSIM Compass, if any, for accessing our services in the twelve months preceding the event giving rise to the claim. This limitation is a fundamental element of the basis of the bargain between you and TravelSIM Compass and applies even if any remedy fails of its essential purpose.

5. User Responsibility

As a user of TravelSIM Compass, you bear the sole responsibility for independently verifying any information or recommendations found on our website before relying on them for any purpose. This includes, but is not limited to, checking the terms and conditions of eSIM providers, confirming device compatibility, assessing network coverage in your destination, and reviewing current pricing and data allowances directly with the service providers. The ultimate decision to purchase or use any eSIM product or service rests entirely with you.

You are also responsible for ensuring that your use of our website and any information derived from it complies with all applicable local, national, and international laws and regulations. TravelSIM Compass is not responsible for any issues arising from your failure to adequately research or confirm information, or for any discrepancies between the information presented on our site and the actual offerings of third-party eSIM providers.

6. Intellectual Property

All content published on the TravelSIM Compass website, including text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of TravelSIM Compass or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws. The compilation of all content on this site is the exclusive property of TravelSIM Compass.

You may access, view, and print content from this site for your personal, non-commercial use only. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance of the content on this site, is strictly prohibited without the express prior written consent of TravelSIM Compass. Unauthorized use may result in legal action. We respect the intellectual property of others and ask that our users do the same.

7. Changes to Terms

TravelSIM Compass reserves the right to modify or update these Terms of Service at any time, at its sole discretion, without prior notice. Any changes will be effective immediately upon their posting on this page, accompanied by an updated "Last Updated" date. It is your responsibility to review these Terms periodically to stay informed of any modifications.

Your continued use of the website and its services after any such changes constitutes your acceptance of the new Terms of Service. If you do not agree to the revised terms, you should cease using our website immediately. We encourage users to regularly check this page to ensure they understand the current conditions governing their access and use of TravelSIM Compass services.

8. Applicable Law

These Terms of Service and any disputes arising out of or related to them, or your use of the TravelSIM Compass website, shall be governed by and construed in accordance with the laws of the jurisdiction where TravelSIM Compass operates, without regard to its conflict of law provisions. While our services are designed for an international audience, the legal framework for our operations is anchored in a specific jurisdiction.

You agree to submit to the exclusive personal jurisdiction of the courts located in that jurisdiction for the purpose of litigating all such claims or disputes. This choice of law and forum is intended to ensure consistency and predictability in the resolution of any legal matters concerning the operation of TravelSIM Compass and its services, providing a clear legal foundation for both users and the platform.

9. Prohibition of Unlawful Use

You agree not to use the TravelSIM Compass website or its services for any purpose that is unlawful or prohibited by these Terms of Service. This includes, but is not limited to, engaging in any activity that could damage, disable, overburden, or impair the site or interfere with any other party's use and enjoyment of the site. You must not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the site.

Prohibited activities also include posting or transmitting any content that is defamatory, obscene, indecent, offensive, hateful, inflammatory, or otherwise objectionable, as determined by TravelSIM Compass in its sole discretion. Any attempt to gain unauthorized access to any portion or feature of the website, or any other systems or networks connected to the website, is strictly forbidden. Violation of this provision may result in immediate termination of your access to the site and may subject you to civil and/or criminal penalties.

10. Contact Information

Should you have any questions, concerns, or require clarification regarding these Terms of Service, please do not hesitate to contact us. We are committed to transparency and are available to address your inquiries.

• Email: [email protected]
• Phone: +81 3 6262 7841
• Address: 3-14-1 Hatchobori, Chuo-ku, Tokyo 104-0032

Our team endeavors to respond to all communications in a timely and helpful manner. When contacting us, please provide sufficient detail to allow us to understand and effectively address your query.

11. Frequently Asked Questions (FAQ)

Glossary of Terms

eSIM

An eSIM (embedded Subscriber Identity Module) is a digital SIM that allows you to activate a cellular plan from a carrier without having to use a physical nano-SIM card. It is typically embedded directly into a device, offering greater flexibility for travelers to switch between networks or plans digitally.

Disclaimer

A Disclaimer is a statement that denies responsibility for something, especially a statement that warns people that they should not rely on a particular statement or source of information. In our context, it clarifies that the content provided is for general information and not professional advice.

Intellectual Property

Intellectual Property (IP) refers to creations of the mind, such as inventions; literary and artistic works; designs; and symbols, names and images used in commerce. It is protected by law (e.g., copyrights, trademarks, patents) and grants creators exclusive rights to their creations.

Liability

Liability is the state of being responsible for something, especially by law. In legal terms, it refers to the legal responsibility for one's acts or omissions, and in our context, it defines the extent to which TravelSIM Compass can be held responsible for outcomes related to the use of its services.